At Prime, our motto is to deliver only the best quality products to our customers, at all times. Only profiles that meet our in-house lab’s standards are stamped with our quality seal and laser barcode. Prime Aluminium, being an ISO 9001 certified company, has trained personnel who are motivated and instructed to fulfill all requirements laid down in the Quality Assurance Standard. Apart from our production standards, Prime Aluminium also maintains a complaint handling procedure whereby the concerned Technical Manager, Marketing Director and the Chief Executive Officer are involved. Each complaint is promptly investigated; corrective and preventive action is then implemented.